[Evil Scotty]

anyone know where to go to find out what hard/software is causing this error. If I try to shut my computer down thru the start menu I get this error and it restarts. This is a blue screen error. This started when i updated service pack 3 on thursday for .

[Byrntrigan]

Aug 30, 2008 8:45:35 GMT -5 Evil Scotty said:

anyone know where to go to find out what hard/software is causing this error. If I try to shut my computer down thru the start menu I get this error and it restarts. This is a blue screen error. This started when i updated service pack 3 on thursday for .

Scotty -

this is a known issue since SP2. Here's some stuff to check:

BSOD Solution
Basically I found two causes of the BSOD.
Cause 1: Corrupted file or folder.
Cause 2: Microsoft Indexing Service

Possibly these two causes are linked.

Solution for Cause 1
Onen up Explore (right click the start button), and expand your directory tree, starting from the C: drive. Click on each folder in turn and see if any cause the BSOD to appear. If so, reboot, and simply attempt to copy the folder, and then delete it.

Solution for Cause No 2
Switch off Microsoft's indexing service. You can do this by clicking the start button, select "Run", then type "msconfig", then select the "Services" TAB, scroll down to the Indexing Service and Switch it off. Reboot your computer, and good luck - maybe it will work, It solved the problem for me.

You can also get to services by going to Start > Run > and type services.msc and find Microsoft Indexing Service. Click it and turn it off.

Try these and it should fix the issue.

[Evil Scotty]

I will try these. Thank you

[Byrntrigan]

No prob.

[Evil Scotty]

my system final showed my what the errors are, mini083008-01.dmp & sysdata.xmi. Found the minidump folder copied and deleted the original folder. It started showing me the errors after I did solution #2. I can't find the sysdata file. My system is now rebooting fine, do I try and find it?

[Byrntrigan]

It's a hidden file. I'd let the PC sit for a bit and see if the BSOD's stop. If they do, you're golden.

If not, go into Windows Explorer > Options > Show hidden files and nuke it, and reboot.

Super worst case scenario you'll want to go to System Restore and roll your system back to the checkpoint that SP3 created. Then let the PC sit for a day, then re-download a fresh copy of SP3. I read that corrupted service pack files could cause this issue as well.

[Evil Scotty]

I had to do a restore. i couldn't find the file or the cause.