For the last few weeks I've had issues logging into the chat room. At first, I would just get a blank screen, and then I'd restart my browser and it was fine. But, for the last couple of days, I've been getting an error message once the applet loads. I've done all the basics, cleared cache, re-installed Java, etc, and it's still not working.
I use Firefox, but the same thing happens in Explorer.
I had that problem a couple of times. The chat's been fine for me for a long time but for awhile there it seemed like every glitch there was was targeting me and only me. Not being able to load the chat and getting that error message happened a couple of times. The weird thing is it would happen at different times in different browsers. For awhile I couldn't get the chat to load in Firefox but it loaded in Safari. Then both went kaput and I could only use Explorer. Now Firefox works on my Mac but not on my PC where I need to use Safari. I have no idea what the problem is and every time I've asked its seemed like no one else was experiencing it. I think angst or Ziggy or another Mac user mentioned it to me once but beyond that, nothing.
So I don't know. I dealt with it by changing browsers but if you've run out of browsers I don't know what to suggest.
Oddly enough Moose encountered ANOTHER problem that seemed to only affect me awhile back where he would keep getting notices every time someone said something in chat and he couldn't turn it off. That one haunted me for about a week awhile back while no one else was affected but then just stopped.
Or don't do either. If you can't find an image you like at either than don't force it. Just give me something you like and which will look good on the board.
Tommy, I had the EXACT same problem...Dev was able to help out a lot. I'm don't remember, but I'll check my old e-mail and see if I got any FAQ email's sent to me....you might want to check with Dev.
If Vista is updated with all the patches etc, then the above link shouldnt be an issue, however it maybe worthwhile trying what is suggested there to see if this helps at all - especially if java is updated, cache cleared, and there is still no joy in loading the applet.
Regards,
Anthony Blyth AddonInteractive Support Team
Check out that link. IIRC, that link got chat to work for me again, and aside from a few random lags (which was normal before the problem) everything seemed to work fine.